Drick’s customer service
1.Telephone service
When a customer problems or faults in the equipment needs to seek help, we may request the support and guidance through the telephone, the customer service department in customer service request, the technical personnel
arrangements within the time prescribed by phone to help customers to locate the fault, and puts forward the solution, the final guidance for customers to solve the problem or removing device fault.
2.Online Skype, email, network support service
We provide to meet more customer needs, provide personalized online Skype network support services, providing communication equipment used in the process of problems and online solutions for the user, or recording fault
handling video, online transmission, thereby greatly improving the service efficiency and service quality.
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Post time: Nov-03-2017